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The Carteret County Detention Center provides inmates access to telephone services through a contractual relationship with a third party vendor, which currently is Paytel. All calls are recorded and subject to monitoring by detention facility staff due to security concerns including:

• Protecting victims and potential witnesses from harassing telephone calls
• Reducing opportunities for continued criminal activities from inside the jail, including threats to others
• Helping reduce the potential for escape

Upon admission into the facility following an individual’s arrest, he or she is permitted to make a free local one-minute telephone call to inform family members, friends, or attorneys that he or she has been arrested. If an individual is not able to make bond and be released from custody, he or she will have daily access to a telephone up to two times daily, but no less than once per week; provided he or she abides by the detention center’s rules; cooperates with the detention center staff; and otherwise behaves in a socially acceptable manner. Access to the telephone is not a right, but rather a privilege, and as such, this privilege may be regulated and/or terminated accordingly.

The detention center vendor, Paytel, will allow an inmate’s first collect telephone call to go through free and can last no longer than one minute. After the one minute phone call, all calls become collect calls or if the inmate has money on his or her account they can make a debit call. Anyone wishing to accept telephone calls from an inmate will have to contact Paytel directly and establish an account with them. Do not call the detention center, as we are unable to assist you.

Once you have established an account, you can receive collect calls from an inmate. As the recipient of the call, if you agree to accept the call, you are responsible for payment of the call. If you do not want someone from the jail calling you, DO NOT ACCEPT THE CALL and you will not be charged.

If you no longer wish to receive calls from an inmate at the Carteret County Detention Center, please contact the detention center administrator or Paytel Communications by calling 1-800-729-8355 to have your number blocked.  Once you have done this, you must contact Paytel Communications directly to have the block removed from your phone.

Please follow these directions to send books successfully

Rule 1: Ship Books from Distributor direct to the Carteret County Detention Center

The Carteret County Detention Center will no longer accept books from small and local bookstores nor will we accept them from friends and family of the inmate. You have to ship direct from a major national bookstore, like Amazon, Books-A-Million, Barnes and Noble, etc.

Do not have books shipped to yourself and then forward the parcel to the detention center. Books must be shipped direct from the distributor to the Carteret County Detention Center.

Rule 2: Only Ship New Books

The Carteret County Detention Center will only accept new books. All books are restricted to a size no larger than 6×9 and must not contain a hardcover. Inmates may not receive more than 3 books per month. If the inmate receives more than their limit, any further book shipments may be rejected. Verify with inmate to make sure that they have not already reached their limit.

Rule 3: Address the Shipment Correctly Using a Post Office Box

The Carteret County Detention Center will only accept book parcels whey they are delivered by the United States Postal Service (USPS). any parcels delivered by a courier facility like UPS or FedEx will normally be rejected as they require a signature during delivery and no detention center officer will sign for a delivery on behalf of an inmate.

Parcels should be addressed:

Inmate Name
Carteret County Detention Center
PO Box 239
Beaufort, NC 28516

Rule 4: Do Not Ship Hardcover Books

The Carteret County Detention Center will not accept hardcover books. Always ship softcover books that contain no staples, no cardboard, no spiral binding as well as additional items like bookmarks, etc.

Rule 5: No Violence or Nudity

The Carteret County Detention Center will reject any books with nudity or any sort of violent themes.

• Depictions of nudity, obscenities, suggestive images, or other offensive materials.
• Depictions of weapons, gang references, criminal activity, codes, or marking.
• Depictions containing writings, images or references that may incite violence, riot, or racism.

Religious Items

We no longer accept Religious Items to be dropped off at the detention center main lobby. The religious items must come directly from a major publisher, like Amazon.

Magizines or News Publications

The Carteret County Detention Center will not accept any magazines or news publications. Any of these items that are received will be returned to sender.

Inmates may receive mail subject to the following guidelines:

• Inmates are permitted to have up to 3 wallet size pictures. Pictures may not depict drug or alcohol use, lewd or sexual images, or other illegal activities.
• Inmate to inmate mail will not be permitted.

Additional prohibited items include the following:

• Cash or personal checks
• Stickers, glitter, crayons, markers, or perfume
• Newspaper clippings
• Magazine articles
• Content that is sexual
• Items containing staples or paper clips
• Any other items deemed inappropriate by the detention staff

All incoming mail is subject to inspection.

To send mail to inmates, please use the following address:

Inmate’s Full Name
Carteret County Sheriff’s Office
PO Box 239
Beaufort, NC 28516

Deposit Kiosk at Carteret County Sheriff’s Office – Main Lobby

A deposit kiosk is located in the main lobby of the Carteret County Sheriff’s Office, 304 Craven Street, Beaufort, NC 28516. The deposit kiosk is available 8:00 a.m. to 5:00 p.m., Monday – Friday, except for holidays. Kiosk deposits will post to inmates’ accounts immediately. For this service, the kiosk provider charges a transaction fee of $3.00 regardless of amount of transaction.

By Mail

Inmates may also have money deposited into the inmate’s trust fund by money orders, certified checks, payroll checks, etc., sent through the mail. The money orders or checks should be made payable in the inmate’s full name. Money orders, certified checks, payroll checks, etc., will be deposited the following business day. No personal checks will be accepted.